REFUND POLICY

Please be informed that all our products are meticulously handcrafted. Upon placement of your order, our artisans promptly commence processing. Regrettably, due to the intimate nature of press-on nails and in accordance with strict hygiene protocols, refunds cannot be facilitated. We sincerely appreciate your comprehension in this matter. As such, refunds are only applicable in cases of significant discrepancies or damages incurred during transit. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.If you have any question regarding to your order please contact us at contact@asenails.com.

Disclaimer:

Furthermore, kindly note that each item is individually crafted, thus variations may occur. Your thorough understanding prior to making a purchase is greatly valued. Thank you for your cooperation.

Kindly anticipate a preparation period of 3-5 days prior to shipping,Please be advised that due to the meticulous handcrafting process undertaken by our professional manicurists, there may be a queue for order fulfillment. We kindly request your patience during this time. Thank you for your understanding.